• From 6 November 2023, eligible patients will be able to pick up free rapid lateral flow tests from a local pharmacy. This will replace the current online and telephone ordering services for free lateral flow tests provided by GOV.UK and 119. 
  • When picking up lateral flow tests, the pharmacy may ask you questions about your medical history to confirm you’re eligible for free tests. If you have a copy of a letter or email sent to you by the NHS that says you’re eligible for COVID-19 treatments, please bring this with you. A letter or email is not essential but it will help to more easily and quickly confirm your eligibility. 
  • Someone else can collect free tests on your behalf. If you do not have a friend, relative or carer who can do this for you then you may be able to book a volunteer responder by calling 0808 196 3646.
  • Anyone collecting free tests on your behalf should provide the pharmacy with your details and any relevant letters or e-mails about COVID treatments, if you have them. The required details include: 
  • The medical condition(s) confirming the patient’s eligibility 
  • The patient’s NHS number (if available) 
  • The patient’s full name 
  • The patient’s date of birth 
  • The patient’s address