Skip to content
Freephone 0800 987 8986|hello@immunodeficiencyuk.org
  • Donate Now
  • Membership
  • Healthcare Professionals
  • English
    • English
    • العربية
    • বাংলা
    • 繁體中文
    • Français
    • ગુજરાતી
    • Italiano
    • Polski
    • Português
    • ਪੰਜਾਬੀ
    • Română
    • Русский
    • Español
    • اردو
    • Cymraeg
  • My Account

    Register
  • basket
Immunodeficiency UK Logo Immunodeficiency UK Logo
  • Immunodeficiency
    • What is primary immunodeficiency?

      Extensive information on primary immunodeficiencies.

       

    • What is secondary immunodeficiency?
      Information on secondary immunodeficiency including treatment and diagnosis
    • Treatment
      Provides information on the main treatment options for people with an immunodeficiency.
    • Management
      Information on managing your immunodeficiency including info on COVID treatments
    • Research
      About research into different aspects of primary immune deficiency and secondary antibody deficiency.
    • FAQs
      Commonly asked questions about living with an immunodeficiency
  • Supporting you
    • Living with immunodeficiency
      Practical information to help you live well with an immunodeficiency.
       
    • Benefits
      There are a range of benefits available to families affected by immunodeficiencies.
    • For Children & Young People
      Specialist support and information for children and young people living with an immunodeficiency.
       
    • For Parents
      Important information to help you get the best out of healthcare for your child.
       
    • For Adults and Carers
      Supporting adults to get the best out of their healthcare.
       
    • Advocacy
      Immunodeficiency UK is working towards better healthcare for those affected by an immunodeficiency. Find out more about our advocacy work.
       
  • Our Charity
    • Vision & Purpose
      We are committed to supporting people affected by immunodeficiency. We work hard to best serve their needs and we will never give up fighting for their voices to be heard.
       
    • Our People
      Find out more about the team that makes Immunodeficiency UK happen.
    • Membership
      It’s free to become a member.
  • Resources
  • Get involved
    • Donate
      There are several ways you can make a donation to Immunodeficiency UK, find the way that suits you best
    • Fundraising
      There are so many ways you can get involved and we’d love to support you on your fundraising journey.
    • In Memoriam Giving
      Making a donation in memory of a loved one is a great way of celebrating their life, your gift will help support our work.
    • Shop
      If you would like to support our fundraising or help us raise awareness, why not buy one of our T-shirts or running vests?
  • News
  • Contact
  • Generic selectors
    Exact matches only
    Search in title
    Search in content
    Post Type Selectors
  • MEMBERSHIPJOIN US
  • Immunodeficiency
    • What is Primary Immunodeficiency?
    • What is Secondary Immunodeficiency?
    • Treatment
    • Management
    • Research
    • FAQs
  • Supporting You
    • Living With Immunodeficiency
    • Benefits
    • For Children and Young People
    • For Parents
    • For Adults and Carers
    • Advocacy
  • Our Charity
    • Our Mission
    • Our People
    • Membership
  • Resources
    • Get Involved
    • Donate
    • Fundraising
    • Im Memoriam Giving
    • Shop
  • News
  • Contact
  • Healthcare Professionals
Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Cookie Policy (EU)

Home » Cookie Policy (EU)
Cookie Policy (EU)2023-10-09T13:36:37+00:00

This Cookie Policy was last updated on February 20, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://www.immunodeficiencyuk.org (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Facebook, Twitter, LinkedIn, WhatsApp and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn, WhatsApp and Instagram. This content is embedded with code derived from Facebook, Twitter, LinkedIn, WhatsApp and Instagram and places cookies. This content might store and process certain information for personalised advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymised as much as possible. Facebook, Twitter, LinkedIn, WhatsApp and Instagram are located in the United States.

6. Placed cookies

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wc_cart_hash_*
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_items_in_cart
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_cart_hash
Expiration
1 day
Function
Store items in shopping cart
Name
wp_woocommerce_session_*
Expiration
session
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wp_lang
Expiration
session
Function
Store language settings
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

WP Engine

Functional

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Functional

Name
wpe_country
Expiration
session
Function
Store location data
Name
wpe_is_consent_required
Expiration
session
Function

Purpose pending investigation

Name
rtk_gdpr_c
Expiration
session
Function
Name
rtkuuid
Expiration
session
Function
Name
rtk_gdpr_a
Expiration
session
Function
Name
rtk_p
Expiration
session
Function
Name
rtk_sid
Expiration
session
Function
Name
rtk_rps
Expiration
session
Function
Name
rtk_sat
Expiration
session
Function

Intercom Messenger

Functional, Marketing

Usage

We use Intercom Messenger for chat support. Read more

Sharing data

For more information, please read the Intercom Messenger Privacy Statement.

Functional

Name
intercom-id-*
Expiration
9 months
Function

Marketing

Name
intercom-device-id-*
Expiration
9 months
Function
Store a unique user ID

Optimizely

Statistics

Usage

We use Optimizely for website statistics. Read more

Sharing data

For more information, please read the Optimizely Privacy Statement.

Statistics

Name
optimizelyEndUserId
Expiration
6 months
Function
Store a unique user ID

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews

Bing Ads

Marketing

Usage

We use Bing Ads for advertising. Read more

Sharing data

For more information, please read the Bing Ads Privacy Statement.

Marketing

Name
_uetvid
Expiration
13 months
Function
Store and track visits across websites

Stripe

Functional

Usage

We use Stripe for payment processing. Read more

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
__stripe_mid
Expiration
1 year
Function
Provide fraud prevention

Atlassian Jira Servicedesk

Statistics

Usage

We use Atlassian Jira Servicedesk for customer support management. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
ajs_group_id
Expiration
Function

Statistics

Name
ajs_anonymous_id
Expiration
1 year
Function
Store last visit

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Vimeo

Statistics

Usage

We use Vimeo for video display. Read more

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
__utmt_player
Expiration
10 minutes
Function
Store and track audience reach
Name
vuid
Expiration
2 years
Function
Store the user’s usage history

YouTube

Marketing

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

PayPal

Functional

Usage

We use PayPal for payment processing. Read more

Sharing data

For more information, please read the PayPal Privacy Statement.

Functional

Name
nsid
Expiration
session
Function
Provide fraud prevention
Name
enforce_policy
Expiration
1 year
Function
Store privacy preferences
Name
tsrce
Expiration
3 days
Function
Name
ts_c
Expiration
3 years
Function
Provide fraud prevention
Name
__paypal_storage__
Expiration
persistent
Function
Store account details

Twitter

Functional, Marketing

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Functional, Marketing, Statistics, Preferences

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Functional

Name
sdsc
Expiration
session
Function
Provide load balancing functionality
Name
li_gc
Expiration
6 months
Function
Store cookie consent preferences
Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences

Marketing

Name
lms_ads
Expiration
30 days
Function
Store and track visits across websites
Name
_guid
Expiration
90 days
Function
Store and track a visitor’s identity
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
90 days
Function
Store and track a visitor’s identity
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting

Statistics

Name
lms_analytics
Expiration
30 days
Function
Store and track a visitor’s identity
Name
AnalyticsSyncHistory
Expiration
30 days
Function
Store and track visits across websites

Preferences

Name
li_alerts
Expiration
1 year
Function
Store if a message has been shown
Name
bcookie
Expiration
1 year
Function
Store browser details
Name
lidc
Expiration
1 day
Function
Provide load balancing functionality
Name
bscookie
Expiration
1 year
Function
Store logged in users

WhatsApp

Functional

Usage

We use WhatsApp for chat support. Read more

Sharing data

For more information, please read the WhatsApp Privacy Statement.

Functional

Name
wa_lang_pref
Expiration
6 days
Function
Store language settings
Name
wa_ul
Expiration
session
Function
Provide access

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
AIOT-rml*
Expiration
Function
Name
debug
Expiration
Function
Name
portal_user
Expiration
Function
Name
oribili_user_guid
Expiration
Function
Name
kameleoonVisitorCode
Expiration
Function
Name
mf_*
Expiration
Function
Name
cebs
Expiration
Function
Name
_ce.s
Expiration
Function
Name
_ce_s
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
_gat_gtag_UA_130569087_3
Expiration
Function
Name
dismissed-notifications
Expiration
Function
Name
intercom.intercom-state-r70azrgx
Expiration
Function
Name
intercom-session-r70azrgx
Expiration
Function
Name
googtrans
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
_grecaptcha
Expiration
Function
Name
userfeedback-null-minimized
Expiration
Function
Name
userfeedback-survey-1
Expiration
Function
Name
wpseoFrontendInspectorOpen
Expiration
Function
Name
__insp_wid
Expiration
Function
Name
__insp_nv
Expiration
Function
Name
__insp_targlpu
Expiration
Function
Name
__insp_targlpt
Expiration
Function
Name
_clck
Expiration
Function
Name
__insp_sid
Expiration
Function
Name
__insp_uid
Expiration
Function
Name
__insp_pad
Expiration
Function
Name
__insp_slim
Expiration
Function
Name
persist:hs-beacon-1ae02e91-5865-4f13-b220-7daed946ba25
Expiration
Function
Name
persist:hs-beacon-message-1ae02e91-5865-4f13-b220-7daed946ba25
Expiration
Function
Name
ab.storage.sessionId.a9882122-ac6c-486a-bc3b-fab39ef624c5
Expiration
Function
Name
ab.storage.lastReqToEndpoint.a9882122-ac6c-486a-bc3b-fab39ef624c5
Expiration
Function
Name
ab.storage.messagingSessionStart.a9882122-ac6c-486a-bc3b-fab39ef624c5
Expiration
Function
Name
ab.storage.userId.a9882122-ac6c-486a-bc3b-fab39ef624c5
Expiration
Function
Name
ab.storage.deviceId.a9882122-ac6c-486a-bc3b-fab39ef624c5
Expiration
Function
Name
wordtuneCachedIds
Expiration
Function
Name
ajs_user_id
Expiration
Function
Name
__utmzz
Expiration
Function
Name
userfeedback-survey-1-minimized
Expiration
Function
Name
_rdt_uuid
Expiration
Function
Name
rbuid
Expiration
Function
Name
_scid
Expiration
Function
Name
_tt_enable_cookie
Expiration
Function
Name
_ttp
Expiration
Function
Name
rand100sticky
Expiration
Function
Name
amplitude_idundefinedwpengine.com
Expiration
Function
Name
ab.storage.sessionId.a693008f-4526-4cf3-b14a-33a690c92080
Expiration
Function
Name
ab.storage.deviceId.a693008f-4526-4cf3-b14a-33a690c92080
Expiration
Function
Name
amplitude_id_a21025a12654645c27abb16d15cac582wpengine.com
Expiration
Function
Name
_scid_r
Expiration
Function
Name
_sctr
Expiration
Function
Name
amplitude_id_fea213e7f24d37436df3c3341f20b6eawpengine.com
Expiration
Function
Name
_uetsid
Expiration
Function
Name
amplitude_idundefinedwpengine_com
Expiration
Function
Name
ab_storage_sessionId_a693008f-4526-4cf3-b14a-33a690c92080
Expiration
Function
Name
ab_storage_deviceId_a693008f-4526-4cf3-b14a-33a690c92080
Expiration
Function
Name
amplitude_id_a21025a12654645c27abb16d15cac582wpengine_com
Expiration
Function
Name
amplitude_id_fea213e7f24d37436df3c3341f20b6eawpengine_com
Expiration
Function
Name
wc_fragments_4722750b8facd70f59b4b388a07dc91c
Expiration
Function
Name
wc_cart_created
Expiration
Function
Name
__utma
Expiration
Function
Name
__utmc
Expiration
Function
Name
__utmz
Expiration
Function
Name
hideaol
Expiration
Function
Name
ASP_NET_SessionId
Expiration
Function
Name
omWpApi
Expiration
Function
Name
enable-cors-setup
Expiration
Function
Name
activated_addons
Expiration
Function
Name
__ssid
Expiration
Function
Name
__cf_bm
Expiration
Function
Name
/wp-admin/admin.php-elfinder-toolbarhideswp_file_manager
Expiration
Function
Name
/wp-admin/admin.php-elfinder-mkfileTextMimesfile-manager
Expiration
Function
Name
/wp-admin/admin.php-elfinder-lastdirwp_file_manager
Expiration
Function
Name
/wp-admin/admin.php-elfinder-storedEditorsfile-manager
Expiration
Function
Name
/wp-admin/admin.php-elfinder-toolbarhidesfile-manager
Expiration
Function
Name
PHPSESSID
Expiration
Function
Name
wc_fragments_289a969d1e00758ec0b26fd695c8ef68
Expiration
Function
Name
tk_qs
Expiration
Function
Name
wpel_upsell_shown
Expiration
Function
Name
wpel_upsell_shown_timestamp
Expiration
Function
Name
instant-images-settings
Expiration
Function
Name
marketplace_redesign_2023_last_shown_date
Expiration
Function
Name
sbjs_migrations
Expiration
Function
Name
sbjs_current_add
Expiration
Function
Name
sbjs_first_add
Expiration
Function
Name
sbjs_current
Expiration
Function
Name
sbjs_first
Expiration
Function
Name
sbjs_udata
Expiration
Function
Name
sbjs_session
Expiration
Function
Name
__stripe_sid
Expiration
Function
Name
ext_name
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Immunodeficiency UK
PO Box 12635, Colchester, Essex, CO7 5AN
United Kingdom
Website: https://www.immunodeficiencyuk.org
Email: hello@ex.comimmunodeficiencyuk.org
Phone number: 0800 987 8986

This Cookie Policy was synchronised with cookiedatabase.org on October 9, 2023.

Follow us:         

Main footer image 3
About Immunodeficiency UK
Our information leaflets
Condition specific information

Sitemap  |  Accessibility  |  Terms of use  |  Privacy statement  |  Cookie policy |  Contact us

IMPORTANT NOTE: The information contained on this website is intended only as a guideline, not as a substitute for medical advice. Always consult your doctor
if you or your child has any immunodeficiency symptoms or concerns. © 2025 Immunodeficiency UK. All rights reserved | Registered charity number 1193166.

 
Page load link
Skip to content
Open toolbar Accessibility

Accessibility

  • Increase TextIncrease Text
  • Decrease TextDecrease Text
  • GrayscaleGrayscale
  • High ContrastHigh Contrast
  • Negative ContrastNegative Contrast
  • Light BackgroundLight Background
  • Links UnderlineLinks Underline
  • Readable FontReadable Font
  • Reset Reset
Go to Top